Your Privacy Matters

Privacy Policy
Protecting Your Data & Rights

At DeeSha, we are committed to protecting your personal information and respecting your privacy rights. This policy explains how we collect, use, and safeguard your data with the highest standards of security and transparency.

GDPR Compliant
Enterprise Security
Full Transparency

Privacy Policy Summary

What We Collect

Only essential business information needed to provide our services

How We Use It

Exclusively for service delivery, communication, and support

How We Protect It

Enterprise-grade security with encryption and access controls

Our Privacy Principles

We build privacy into everything we do, following these fundamental principles that guide our data handling practices.

🔍

Transparency

We clearly explain what data we collect, why we collect it, and how we use it

🎯

Purpose Limitation

We only collect data that is necessary for legitimate business purposes

📏

Data Minimization

We collect only the minimum amount of data required for our services

🛡️

Security

We implement robust security measures to protect your information

⚙️

User Control

You have full control over your personal data and privacy settings

Compliance

We comply with GDPR, CCPA, and other applicable privacy regulations

Information We Collect

We collect only the information necessary to provide excellent service and maintain our business relationship with you.

📧

Contact Information

Data Types:

  • Name and title
  • Email address
  • Phone number
  • Company name and address

Purpose:

Communication, service delivery, and business relationship management

💻

Technical Information

Data Types:

  • IP address
  • Browser type and version
  • Device information
  • Usage analytics

Purpose:

Website functionality, security, and user experience optimization

🏢

Business Information

Data Types:

  • Project requirements
  • Technical specifications
  • Business objectives
  • Industry sector

Purpose:

Service customization, project planning, and solution development

💬

Communication Records

Data Types:

  • Email correspondence
  • Meeting notes
  • Support tickets
  • Consultation records

Purpose:

Service delivery, support, and relationship management

Detailed Privacy Policy

1. Information Collection and Use

DeeSha Technologies ("we," "our," or "us") collects personal information that you voluntarily provide when you contact us, request our services, or engage with our website. This includes:

  • Contact details provided through contact forms, emails, or phone calls
  • Business information shared during consultations and project discussions
  • Technical specifications and requirements for our services
  • Communication preferences and interaction history

2. How We Use Your Information

We use the collected information exclusively for legitimate business purposes:

  • Providing and delivering the services you have requested
  • Communicating with you about projects, updates, and support
  • Improving our services and developing new solutions
  • Complying with legal obligations and protecting our rights

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

  • With trusted service providers who assist in delivering our services
  • When required by law or to protect our legal rights
  • With your explicit consent for specific purposes
  • In connection with a business transfer or acquisition

4. Data Security

We implement robust security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Access controls and authentication mechanisms
  • Regular security audits and vulnerability assessments
  • Employee training on data protection practices
  • Incident response procedures and breach notification protocols

5. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law. When information is no longer needed, we securely delete or anonymize it according to our data retention schedule.

6. International Data Transfers

If we transfer your personal information to countries outside your jurisdiction, we ensure appropriate safeguards are in place, including standard contractual clauses, adequacy decisions, or other approved transfer mechanisms.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website performance, and provide personalized content. You can control cookie settings through your browser preferences. For detailed information, please see our Cookie Policy.

Your Privacy Rights

You have comprehensive rights regarding your personal data. We respect these rights and provide easy ways to exercise them.

Right to Access

Request a copy of the personal data we hold about you

Contact us to request your data export

Right to Rectification

Request correction of inaccurate or incomplete personal data

Email us with the corrections needed

Right to Erasure

Request deletion of your personal data ('right to be forgotten')

Submit a deletion request through our contact form

Right to Portability

Receive your personal data in a structured, machine-readable format

Request data export in your preferred format

Right to Object

Object to processing of your personal data for specific purposes

Contact us to opt-out of specific processing activities

Right to Restrict Processing

Request limitation of processing under certain circumstances

Submit a processing restriction request

Questions About Your Privacy?

We're committed to transparency and are happy to answer any questions about our privacy practices or help you exercise your privacy rights.

Email Us

hello@deesha.com.au

Data Protection Officer

Available for privacy inquiries

Response Time

Within 30 days maximum

Last Updated: January 2025
Annual Review Schedule