Cookie Transparency & Control

Cookie Policy
Transparent Cookie Usage & Privacy Controls

We believe in complete transparency about how we use cookies and similar technologies on our website. This policy explains what cookies we use, why we use them, and how you can control your cookie preferences to match your privacy expectations.

Full Transparency
User Control
GDPR Compliant

What Are Cookies?

Small Data Files

Cookies are small text files stored on your device when you visit websites

Enhance Functionality

They help websites remember your preferences and provide personalized experiences

Privacy Respect

We use cookies responsibly and give you control over your privacy preferences

Types of Cookies We Use & Their Purposes

We categorize our cookies by their function and provide clear information about each type, including your control options and data handling practices.

🔒

Essential Cookies

Required for basic website functionality and security

Required

These cookies are necessary for the website to function properly and cannot be disabled. They enable basic functions like page navigation, access to secure areas, and form submissions.

Examples:

  • Session management and authentication
  • Security tokens and CSRF protection
  • Load balancing and server routing
  • Cookie consent preferences

Retention:

Session duration or up to 30 days

📊

Performance & Analytics

Help us understand how visitors use our website

Optional3rd Party

These cookies collect information about how you use our website, such as which pages you visit most often and how you navigate through the site. This helps us improve our website performance and user experience.

Examples:

  • Page view tracking and user journeys
  • Site performance and loading times
  • Error tracking and debugging information
  • A/B testing and feature usage metrics

Retention:

Up to 2 years

Providers:

Google Analytics, Microsoft Clarity, Hotjar

⚙️

Functional Cookies

Enable enhanced functionality and personalization

Optional

These cookies allow the website to remember choices you make and provide enhanced, more personal features. They may be set by us or by third party providers whose services we have added to our pages.

Examples:

  • Language and region preferences
  • Theme and display settings
  • Form data persistence
  • Chat widget functionality

Retention:

Up to 1 year

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Marketing & Advertising

Deliver relevant content and measure campaign effectiveness

Optional3rd Party

These cookies are used to make advertising messages more relevant to you. They track visitors across websites to provide targeted advertising and measure the effectiveness of our marketing campaigns.

Examples:

  • Conversion tracking and attribution
  • Remarketing and audience building
  • Social media integration
  • Campaign performance measurement

Retention:

Up to 2 years

Providers:

Google Ads, LinkedIn, Facebook, Microsoft Advertising

How to Manage Your Cookie Preferences

You have complete control over your cookie preferences. Choose the method that works best for you to manage your privacy settings.

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Browser Settings

Control cookies directly through your browser preferences

Instructions:

  1. 1Access your browser's settings or preferences menu
  2. 2Navigate to privacy and security settings
  3. 3Find cookie or site data management options
  4. 4Choose to block all cookies, third-party only, or manage by site
Effectiveness: Comprehensive control but may break site functionality

Cookie Consent Banner

Manage cookie preferences through our consent interface

Instructions:

  1. 1Click on cookie preferences in our banner
  2. 2Toggle categories on or off based on your preferences
  3. 3Save your choices to apply immediately
  4. 4Update preferences anytime through the cookie settings link
Effectiveness: Easy to use with granular control over categories
🕶️

Private/Incognito Mode

Browse without persistent cookies using private browsing

Instructions:

  1. 1Open a private or incognito browser window
  2. 2Navigate to our website as normal
  3. 3Cookies are deleted when you close the private window
  4. 4Limited functionality may be available
Effectiveness: Complete privacy but limited website functionality
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Third-Party Opt-Outs

Opt out directly with advertising and analytics providers

Instructions:

  1. 1Visit Google Analytics opt-out page for tracking cookies
  2. 2Use advertising industry opt-out tools like NAI or DAA
  3. 3Check individual provider privacy settings
  4. 4Install browser extensions that block tracking
Effectiveness: Targets specific tracking while maintaining functionality

Legal Basis for Cookie Processing

We process cookies based on different legal grounds under GDPR and other privacy laws. Understanding these helps you know your rights and how to exercise them.

Legitimate Interest

We process certain cookies based on our legitimate business interests

Applies to:

Performance analytics, security monitoring, fraud prevention

Your Rights:

You can object to processing and request restriction of use

Consent

We obtain your explicit consent for non-essential cookies

Applies to:

Marketing cookies, advanced analytics, social media integration

Your Rights:

You can withdraw consent at any time without affecting lawfulness

Contractual Necessity

Some cookies are necessary to fulfill our contractual obligations

Applies to:

Service delivery, account management, support functions

Your Rights:

These are essential for service provision and cannot be disabled

Legal Compliance

Certain cookies help us comply with legal and regulatory requirements

Applies to:

Security logs, audit trails, regulatory reporting

Your Rights:

Required by law but processed with appropriate safeguards

Cookie Data Retention & Deletion Schedules

We follow data minimization principles and retain cookie data only as long as necessary for the specified purposes. Here's how we manage cookie lifecycles.

Session Cookies

Duration:

Until browser session ends

Purpose:

Authentication, shopping cart, form data

Deletion:

Automatically deleted when browser is closed

Short-term Cookies

Duration:

1-30 days

Purpose:

User preferences, recent activity, temporary settings

Deletion:

Automatically expire after set period

Medium-term Cookies

Duration:

3-12 months

Purpose:

Analytics data, performance monitoring, feature usage

Deletion:

Regularly purged according to retention schedule

Long-term Cookies

Duration:

1-2 years

Purpose:

Marketing attribution, long-term user behavior analysis

Deletion:

Subject to user consent renewal and data minimization

Detailed Cookie Policy

1. Cookie Consent and Control

When you first visit our website, you will see a cookie banner that allows you to accept or decline different categories of cookies. You can change your preferences at any time by clicking on the cookie settings link in our footer or by accessing your browser settings.

  • Essential cookies are automatically enabled and cannot be disabled
  • All other cookies require your explicit consent
  • You can withdraw consent at any time without affecting service quality
  • Your preferences are remembered for future visits

2. Third-Party Cookies and Services

Some cookies on our website are set by third-party services that we use to enhance our website functionality and analyze site performance:

  • Google Analytics: Helps us understand how visitors use our website
  • Microsoft Clarity: Provides heatmaps and session recordings for UX improvement
  • Social Media Platforms: Enable social sharing and embedded content
  • Customer Support Tools: Power our live chat and support systems

3. Cross-Border Data Transfers

Some of our cookie data may be processed by service providers located outside your country of residence. We ensure appropriate safeguards are in place for all international transfers:

  • Standard Contractual Clauses (SCCs) with all international processors
  • Regular privacy impact assessments for cross-border transfers
  • Compliance with local data protection regulations
  • Right to object to international processing where legally possible

4. Cookie Security and Protection

We implement technical and organizational measures to protect cookie data from unauthorized access, alteration, or destruction:

  • Secure transmission of cookies using HTTPS encryption
  • HttpOnly and Secure flags on sensitive cookies
  • Regular security audits and vulnerability assessments
  • Access controls and logging for cookie data processing

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the updated policy on this page and, where appropriate, through other communication channels. Your continued use of our website after such updates constitutes acceptance of the revised policy.

Questions About Our Cookie Policy?

We're committed to transparency about our cookie usage and are happy to answer any questions about how we use cookies or help you manage your preferences.

Cookie Preferences

Manage your cookie settings anytime

Privacy Questions

Contact our privacy team directly

Technical Support

Get help with cookie-related issues

Last Updated: January 2025
Compliant with GDPR, CCPA, and other regulations